HMRC Contact Centre Closures Prompt PCS Member Strikes

The closure of more than 280 HM Revenue and Customs contact centres has recently prompted public outrage, and hundreds of members of the Public and Commercial Services Union recently took part in a number of strikes. They are campaigning over pay, conditions, jobs and the closure of the centres.

The protests are continuing throughout the rest of the week of the 3rd June, and in places like Tyne & Wear and Washington, there has been a huge 95% turnout of members. Two post vans have also been reported as having been turned away from the site.

These recent demonstrations come as a result of a different protest held outside the HMRC offices in Whitehall last Friday. As well as the strikes, there has also been a petition signed by members of the union which has so far managed to obtain, according to the union, ‘thousands of signatures’. The petition was handed by masked members of the PCS.

Official statements sat that the masks were worn in order to denote the concept of the faceless organisation that they feel the HMRC will become without the help of these contact centres.

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